New Client Intake

Please provide emergency contact information with phone number just in case something happens to you during our appointment.*
Horse's address/ Name of Facility*
Gender*
Date of Last Vet Exam, Reason for Visit, and Notable Findings*
Is your horse on medications? If so, what & why? Please include any injections your horse has received.*
What is your horse's feeding plan? How long has this regimen been in place? Please include any supplements they receive.*
What is your horse's day like? Majority time inside or outside? Free range food? Pasture buddies?*
Is your horse in training? How often is your horse being ridden/ worked? What type of work? Are there any training tools being used and what for?*
Do you do any stretching/ exercises regularly? Which ones?*
When was the last dental exam? Was work done by a vet or equine dentist? Was the work done manually or with power tools? What were the findings?*
Were there any hoof issues at the time of the last farrier visit? If so, what?*
Has your horse had a massage before?*
When was the last chiropractic adjustment? Any notable findings?*
Are you aware of any injuries or procedures that your horse has experienced?*
Select All that Apply to your Horse*
Is your horse restless or lethargic? If so, is there a certain time of day that seems to be most uncomfortable?*
Have there been any changes in your horse's environment lately? If so, what and when?*
Have there been any recent changes in your horse's behavior? if so, what has changed?*
What led you to schedule this appointment?
Please provide any additional treatment goals or expectations with our services.
Check the boxes to indicate your agreement to the listed Policies:*
I HAVE READ THE POLICIES & CONSENT BELOW AND AGREE TO ALL POLICIES AND RELEASE MARGARET PARSONS/ THE WELL OILED HORSE FROM ALL LIABILITIES.*
Please type your signature:*
Policies & Consent
Please read the following before submitting your intake form.

In The Well Oiled Horse’s commitment to provide an outstanding and professional experience to all of our clients and out of consideration for our time, we have adopted the following policies:

ARRIVAL TO YOUR SESSION
Please be ready for your appointment(s) 5 minutes prior to the scheduled starting time so your animal is clean, dry, ready and relaxed.
Please have your horse secured in a location of the barn that is quiet and comfortable.  For a more relaxed experience for your horse, avoid areas of high traffic and commotion (ie. main barn aisle during feed time).
LATE ARRIVAL POLICY
Late arrivals made 15 minutes after scheduled start time will be automatically cancelled and charged according to our cancellation policy.
At the discretion of Margaret & The Well Oiled Horse, we may be able to accommodate a partial or full appointment for late arrivals.  To be fair and courteous to everyone’s time, your service(s) may be shortened in order to keep on schedule.
CANCELLATION POLICY
At The Well Oiled Horse, any appointments not canceled within 24 hours, no-show appointments, OR if you are more than 15 minutes late for your scheduled time are subject to our cancellation policy fees.  Multiple services (two or more) require 48 hours cancellation notice. 
Cancellation fees are as follows:
     - Cancellation fee is taken from deposits and/or can be charged to your account. However, if short notice cancellations become a problem, you run the risk of no longer being scheduled.
     - No-show/ short notice cancellation fee is the full amount due for scheduled service(s).
We value our time as well as yours, and cancellations or no-shows do cost us money. We are not only here to help your animals feel better but to make a living as well.
We understand that unanticipated events occur in everyone's life. Cancellation policies may be waived at the discretion of Margaret & The Well Oiled Horse.
TRAVEL
Travel fees are generally included in the service fee. If you are outside of the standard travel radius or you only have 1 horse near the edge of the travel radius, a travel fee may be discussed before your appointment is scheduled.
PAYMENT
Any deposits paid to reserve an appointment will be deducted from the final amount.  During the appointment, Margaret/ The Well Oiled Horse may suggest additional services not included in the original estimated price. The owner reserves the right to decline additional services that may change the final price, but understands in doing so they forfeit potential benefits from those services.
All payments must be paid to Margaret Parsons in full after services are rendered, and may be paid via cash, credit credit card (additional fee may apply), PayPal, Venmo, or Check (for returning clients only).  If a package of multiple sessions is purchased, that payment is due at the end of the first session.
REFUND POLICY
We do not offer refunds on deposits made to reserve a service, payments for services rendered, or cancellations received less than 24 hours before a scheduled appointment. 
CONFIDENTIALITY AND CONVERSATION
The discussion between The Well Oiled Horse and the client is private and confidential.  We are happy to share our professional expertise, but reserve the right to decline discussions of a political or private nature.
LIABILITY DISCLAIMER
Working with any animal involves inherent risk. The owner shall agree to not hold Margaret Parsons/ The Well Oiled Horse responsible for any injury or condition that may occur to their animal. Margaret Parsons/ The Well Oiled Horse agrees not to hold the owner responsible for any injury that may occur to her during the appointment  (e.g. from a bite or kick).
Margaret Parsons/ The Well Oiled Horse reserves the right to stop an appointment at any time if they feel their or the horse’s safety is in question &/or if the horse is not responding appropriately to the treatment.
EXISTING AND NEW MEDICAL CONDITIONS
It is the responsibility of the client to keep Margaret Parsons/ The Well Oiled Horse informed of any medical treatment, current medications, or changes in the animal’s health condition. If necessary, the client may be asked to obtain written permission from the veterinarian, chiropractor, physical therapist, or other health professionals that our services are safe to continue. 
VETERINARY DISCLAIMER 
Massage/Osteopathy/Bodywork is not, nor intended to be, a substitute for veterinary medicine.  It is a complementary form of health care.  The owner is advised to consult a veterinarian prior to the animal receiving services with any medical concerns or questions and/or to verify with the veterinarian that services is appropriate for the specific animal in question.
Margaret Parsons is a Certified Equine Sports Massage Therapist NOT a veterinarian and, and therefore is not able to answer any medical questions nor diagnose or treat any illness or disease.

                                      CONTRAINDICTIONS TO MASSAGE
The following is a list of situations that make massage inadvisable:
  • The horse has a temperature.
  • The horse has open or broken skin.
  • The horse has an injury that has not been seen by a veterinarian. If the vet thinks massage is OK after examining the horse, massage and alternative therapies can help the horse to heal faster.
  • The horse has a virus or disease- requires veterinarian approval.
  • The horse has cancer or tumors- requires veterinarian approval.
  • The horse has a skin condition such as a fungus that can be spread to others